We found out today that the responses to the emails sent through the contact form have gone to the wrong email, and therefore the responses have not reached the senders of the message. The problem has now been fixed, and in the future mails will go to the correct address.
We are truly sorry for the error. If you've sent us a message but haven't received a response, we recommend sending it again.
19/09/2020 - Problem in the message box on the "Contact" page!